#Symantec vip access not working android#
#Symantec vip access not working verification#
#Symantec vip access not working code#

#Symantec vip access not working code#

QR/App Code: Scan a QR Code to generate site-specific security codes for strong two-factor authentication to your favorite websites.Strong authentication: Provides strong, two-factor authentication when logging into your VIP-enabled accounts.Symantec VIP Access helps protect your online accounts and transactions by using a strong authentication process when you sign in to your VIP-enabled accounts. Symantec Enterprise Division, Broadcom Inc. VIP Access for iPhone App not working App Name

#Symantec vip access not working android#

Remedy:Īdvise affected end users that they need to re-enroll in their non- Okta-based Symantec VIP enrollments.Is VIP Access for iPhone App not working on your Android or iOS phone? If you want to know Why it’s not working today? if you are having VIP Access for iPhone server down, blank screen freezing, Crashing, Server error, Connection error, or anything like that while using VIP Access for iPhone,then this post is for you. The user is not only unenrolled from their Okta-based Symantec VIP enrollment (as expected), they are also unenrolled from their other, non- Okta-based Symantec VIP enrollments.

#Symantec vip access not working verification#

The end user removes their Okta-based Symantec VIP enrollment through the End-User Dashboard > Settings page > Extra Verification dialog. Known issue Non- Okta-based Symantec VIP accounts are deactivated if users remove Symantec VIP from the Okta End-User Dashboard settings page Given: Okta returns HTTP status code 429, 'too many requests'.Ī message appears on the user interface and is written to the System Log. If unsuccessful authentications exceed the rate limit:Īuthentication isn't allowed until the rate limit passes. A cumulative limit of five unsuccessful authentication attempts from the following authenticators is enforced over a rolling five-minute period: To protect your sensitive corporate resources from unauthorized access, Okta enforces a rate limit on unsuccessful authentication attempts from your Okta-enrolled third-party OTP authenticators.

In the web browser on your computer, enter the security code in the Enter security code field on the Verify with Symantec VIP screen.Ībout rate limiting for OTP authenticators.

On your mobile device, open the VIP Access app to obtain a six-digit security code.

In the web browser on your computer, enter your Okta username to sign in to your Okta org.Įnter your Okta password and click Verify.

Enter the next six-digit code from the VIP Access app. Enter the six-digit code from the VIP Access app.

In the web browser on your computer, enter the following information on the Set up Symantec VIP screen:.

On your mobile device, open the VIP Access app: In the web browser on your computer, sign in to your Okta org. Make sure you have installed the VIP Access app on your mobile device. The first time you sign in to Okta after your admin has configured Symantec VIP as an authenticator in Okta, you're prompted to set up Symantec VIP.

To add one or more rules to the policy, see Configure an MFA enrollment policy rule.Įnd-user experience First time authentication.

In Effective factors, set Symantec VIP to Optional or Required.

Select the policy you want to edit and click Edit.

Set Symantec VIP to Optional or Required.

On the Enrollment tab, add a new or edit an existing multifactor policy.In the Admin Console, go to Security > Authenticators.Add Symantec VIP to an MFA enrollment policy